---
title: Contact Support
description: Get help and support for Thunder
---

## Getting Help

We're here to help you get the most out of Thunder. Below are several ways to reach us and get support.

## Discord Server

**[Join Thunder Discord](https://discord.gg/uNbrp6QYZ6)** — Our primary support hub

## GitHub Issues

Found a bug or have a feature request?

- **[Thunder GitHub Issues](https://github.com/thunder-so/thunder/issues)** — Report bugs and request features
- Check existing issues before creating a new one to avoid duplicates
- Provide detailed information including steps to reproduce for bugs
- Include relevant pattern version and config details

## Library-Specific Support

Support for individual CDK libraries:

### [CDK-SPA](https://github.com/thunder-so/cdk-spa)
- S3 + CloudFront deployment for single-page applications
- [CDK-SPA Issues](https://github.com/thunder-so/cdk-spa/issues)

### [CDK-Functions](https://github.com/thunder-so/cdk-functions)
- Lambda + API Gateway serverless functions
- [CDK-Functions Issues](https://github.com/thunder-so/cdk-functions/issues)

### [CDK-WebService](https://github.com/thunder-so/cdk-webservice)
- ECS Fargate containerized web services
- [CDK-WebService Issues](https://github.com/thunder-so/cdk-webservice/issues)

## Email Support

For urgent or sensitive issues, you can reach out via email:
- Support: support@thunder.so
- Billing: billing@thunder.so

## Response Times

- **Community Support:** Typically 24-48 hours
- **GitHub Issues:** Active maintenance and triaging
- **Email:** 24-72 hours depending on complexity